Our Guarantee: You may return any WEDDING GOWN that you are unhappy with and receive an internet store credit towards the purchase of any item on the site. You must notify us of your intent to return any wedding gown within 2 days of it's delivery. You will be charged a return/restocking fee of $30.00 and you will be responsible for all shipping costs. We will send you the proper authorization tag which must be on the OUTSIDE of the box being returned. Any gown returned without the return Authorization sticker will be refused. You may not exchange this gown for another size, as we expect you to MEASURE YOURSELF with a TAPE MEASURE before you order. We can not accept returns on any custom gowns. All owns must be received in original shipped condition, unworn, unaltered, and with all packaging. All returns gowns must be received within 7 days of receipt of the authorization sticker. There are NO RETURNS/EXCHANGES on Shoes, Jewelry, Lingerie, Prom dresses, Bridesmaids dresses, Mother of the bride gowns, Flower girl dresses, Headpieces, or Accessories. ALL SALES ARE FINAL. A white or Ivory bridesmaid, mother of the bride, or any other evening gown does not qualify as a wedding gown for return purposes.